Refund policy

Return & Refund Policy

30-Day Return Policy

We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition in which you received it: unworn, unused, with all original tags attached, and in its original packaging. You will also need to provide a receipt or other proof of purchase.

To request a return, please contact us at caleb101tot@gmail.com.

If your return request is approved, we will send you a return shipping label along with instructions on how and where to send your package. Because the return shipping label and return instructions will be provided directly to you, a return address is not listed in this policy.

Items returned without first contacting us and receiving return authorization will not be accepted.

For any questions regarding a return, please contact us at caleb101tot@gmail.com.

Change-of-Mind Returns

If you return an item because you changed your mind, no longer want the item, ordered the wrong item, or for another reason unrelated to a defect, damage, or shipping error, the original $8 shipping charge is non-refundable.

Only the eligible purchase price of the returned item will be considered for a refund after the item has been received and inspected.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it. Contact us immediately if your item is defective or damaged, or if you received the wrong item.

We will review the issue and work with you to provide an appropriate resolution. Please include your order information and clear photographs of the item and packaging when contacting us.

Exceptions and Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods, such as food, flowers, or plants

  • Custom-made, special-order, or personalized products

  • Personal care and beauty products

  • Hazardous materials

  • Flammable liquids or gases

  • Gift cards

  • Final-sale items

Please contact us if you have questions about whether a specific item is eligible for return.

Final-sale items cannot be returned because of a change of mind. However, if a final-sale item arrives defective, damaged, or incorrect, please contact us so that we can review the issue.

Exchanges

The fastest way to receive a different item is to return the item you currently have. Once your return is approved, you may place a separate order for the replacement item.

Refunds

We will notify you after we receive and inspect your returned item. We will also let you know whether your refund has been approved.

If approved, the eligible refund amount will be returned automatically to your original payment method within 10 business days.

For change-of-mind returns, the original $8 shipping charge will not be refunded.

Please remember that your bank or credit card company may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at caleb101tot@gmail.com.